Sector: services
Number of employees: 50000
Countries of activity: Poland, Latvia, Ukraine
Year of foundation: 1990

Company profile

Impel is a business, which has operated in the first line of business support for 22 years. It cooperates with demanding clients from various sectors ensuring an optimization of the serviced areas. For client relations the company uses its own Contact Center – a knowledge base of provided services integrated with a SAP management system.

Impel is a leading provider of services for institutional and business clients, listed on the Warsaw Stock Exchange.

We offer the largest range of business services in the country in the following areas:

  • Real estate maintenance – cleaning, technical support of the venues, handling services and airport operations, optimization of given areas and reorganization.
  • Ensuring safety – physical securing of property, monitoring and technical surveillance, cash handling
  • Business process handling – HR and payroll services, accounting, tax consultancy, temporary staff, ICT services, insurance broker
  • Securing delivery – rent and maintenance of clothing, laundry, catering and delivery logistics.

We have chosen to develop our company both organically and by acquisition – until now almost 20 new entities.




Impel Groups has 18 products, including in BPO (Business Process Outsourcing) area, executed by specialised companies within the Impel Group structures.


The largest implementation of SAP in Central-Eastern Europe (36 companies, 10 functional modules)


Listing of Impel S.A. on Warsaw Stock Exchange


Transformation into joint stock company


Establishment of first branch of the company [/historia_wpis]


Establishment of Impel involved in the security and cleaning services